Contact Support

If you have any questions or concerns about one of our products or services, please fill out the form below and a member of our team will get in touch as soon as possible.

Refund or Exchange

How It Works

  • Refunds and Exchanges will only be accepted if the items is in BRAND NEW CONDITION. Apparel must have tags attached.
  • Items eligible for a refund or exchange must be within 30 days of delivery.
  • Items with signs of wear will be return to the customer.
  • Please allow up to 10 business days for a refund or exchange to be processed once arrives at our facility. You will receive a email from us when the refund or exchange is processed.
  • International customers are responsible for all shipping costs to and from our facility. Please reach out to our customer service team to initiate an international refund or exchange.

For more information, contact us at connect@skyhillusa.com.